Phone - Australia: 1300 553 313
Hotline - New Zealand: 0800 450 168
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Madcap Flare

Whether you need to create technical documentation for online Help, software and API documentation, policy & procedure manuals, knowledge bases or user guides, MadCap Flare allows you to create, manage and publish content to a variety of formats, including print, online, desktop and mobile.

MadCap Flare offers cutting-edge technical authoring and publishing capabilities for today's technical writers and content developers, with advanced features to maximise authoring efficiency and content reuse.

With MadCap Flare, you can:

  • Maximise content reuse and publish content to multiple outputs
  • Create and manage a rich variety of content from a single application
  • Import a wide variety of content and file types including Word and FrameMaker
  • Use built-in project templates to create professional content in minutes
  • Author, translate and publish content to multiple languages from a single project
  • Review content using a streamlined cloud-based review workflow with MadCap Central
  • Find and fix issues with built-in project analysis and reporting
  • And much more


Advanced Single-sourcing

Single-sourcing—the method of producing multiple outputs from a single source file or project–allows you to enjoy greater consistency and accuracy of your content development. Using the "write once, publish anywhere" paradigm, you can cut project time, increase productivity, reduce localisation costs and streamline content delivery.

MadCap Flare allows you to take advantage of single-sourcing in many different ways, including the single-sourcing of text segments (snippets) and images.Publish Content

Intelligent Content Authoring and Publishing

Maximise content re-use and publish content to multiple outputs with Flare's advanced authoring capabilities. Ease of use combined with unmatched versatility makes Flare a powerful authoring and publishing engine for any documentation team.


A Modern UI Complete with a Patented XML Editor for Advanced Content Authoring

Flare's modern user interface comes packed with features, including a patented XML Editor. A completely customisable interface makes authoring personalised and efficient.

Topic-based Authoring to Manage and Assemble Content

Topic-based authoring is a modular content creation approach that supports XML content reuse, content management, and makes the dynamic assembly of personalised information possible.


Advanced Multi-channel Publishing with Responsive HTML5 Output and More

Ensure your content is accessible to your end users, wherever they are, and however they prefer to consume your content.

Supported Formats

Publish your content to popular formats including HTML5, PDF, Microsoft Word, Clean XHTML, EPUB, DITA and Eclipse Help; as well as legacy output types such as WebHelp and FrameMaker.

Fully Responsive Websites

Flare utilises responsive web design that automatically adjusts the display of your content depending on the device.

User-Friendly Web Design

Create stunning HTML5 web content that is user-friendly, easy to navigate and visually impressive for your end users.

Page Layout Support for High-end Print

Flare offers advanced capabilities for high-end print publishing needs, including CMYK support, OpenType Fonts, vector graphic support and more.

Repurpose Content Anywhere

Repurpose and publish content to other platforms such as Salesforce using the Salesforce Connect plugin and Clean XHTML output.


Adaptable Platform for a Rich Variety of Content and Document Types

Flare's publishing versatility is unmatched: Content developers, from technical writers and documentation managers to eLearning specialists and instructional designers, can create and manage a rich variety of content from a single application.

  • Employee Handbooks and Policies & Procedures Manuals
  • Online Help, Documentation and User Assistance
  • Medical, Regulatory and Compliance Documents
  • Training Manuals and eLearning Guides
  • API and SDK Documentation
  • Knowledge Bases and Corporate Intranets
  • User Guides, Installation Guides and Quick Start Guides
  • Support and Troubleshooting Documentation
  • Administrative, Programmer and Internal Development Documentation
  • Proposals, Contracts, Reports and Audits
  • Marketing and Corporate Communication Documentation
  • Illustrated Parts Catalogs and Maintenance Manuals


Robust Import Capabilities to Leverage Existing Content

Flare makes it easy to import a wide range of file types into your new XML-based authoring environment. Migrate legacy content with easy import of Microsoft Word, Adobe RoboHelp and FrameMaker, DITA, Author-It, XHTML, HTML, CHM, and many more. Import content from other applications directly into Flare.


What's New in Flare 2019

Publish Content Directly to Zendesk

With MadCap Connect for Zendesk, you can now take your content in MadCap Flare and publish directly to Zendesk Help Center.

Reduce Time Spent on Authoring

For authors looking to add their content to Zendesk, the lack of a robust single-source, multi-channel authoring platform in Zendesk makes it challenging to create, import, or reuse structured content. You can now save hours of work manually copying and pasting content from Flare into Zendesk.

Control the Look and Feel of Your Content

No need to manually reformat content in Zendesk every time a change is made. Update your content from Flare and let the plug-in do the work of automatically publishing and preserving your HTML5 elements for you such as drop-down text and other dynamic links.




For more information please contact the MicroWay sales team: buynow
Head Office
MicroWay Pty Ltd
PO Box 84,
Braeside, Victoria, 3195, Australia
Ph: 1300 553 313
Fax: 1300 132 709
email: [email protected]
ABN: 56 129 024 825
Sydney Sales Office
MicroWay Pty Ltd
PO Box 1733,
Crows Nest, NSW 1585, Australia
Tel: 1300 553 313
Fax: 1300 132 709
email: [email protected]
ABN: 56 129 024 825
New Zealand Sales Office
MicroWay Pty Ltd (NZ)
PO Box 912026
Victoria Street West
Auckland 1142, New Zealand
Tel: 0800 450 168
email: [email protected]

International: call +61 3 9580 1333, fax +61 3 9580 8995

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